Refund policy

All items are made-to-order specifically for you. Because of this, we do not accept returns or exchanges.

However, if your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery, and we will make it right.

To report an issue, please contact us at  urbanchaos101@gmail.com with your order number, a brief description of the issue, and clear photos of the item.

Damages and Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and provide a resolution.

Non-Returnable Items
Since all products are made-to-order, we do not accept returns or exchanges for incorrect size selection, change of mind, or slight color variations due to lighting or screen differences.

Sizing
Please review our size chart carefully before placing your order. If you are between sizes, we recommend sizing up for a more relaxed fit.

Final Note
Each piece is created just for you, not pulled from a shelf. Thank you for supporting our small business